🛒 Order Procedure – FriendyBD.com

🧭 1. Browse & Select Products

🛍️ Visit FriendyBD.com and explore our wide range of quality products.
🔍 Use the search bar or browse by categories to find what you’re looking for.
📸 Check product details, prices, and reviews before adding to your cart.

➕ 2. Add to Cart

🛒 Click on “Add to Cart” for the items you wish to buy.
🧮 Review your cart anytime — you can add, remove, or update quantities easily.
When ready, click “Proceed to Checkout.”

🧾 3. Provide Delivery Details

✏️ Fill in your correct name, phone number, and delivery address.
🏠 Double-check your info to avoid delivery delays.
📦 Choose your preferred delivery area (Inside or Outside Dhaka).

💳 4. Choose Payment Method

We offer safe and flexible payment options:
💸 Cash on Delivery (COD)
📱 Mobile Payment – bKash, Nagad, Rocket
💳 Debit/Credit Card (coming soon)

🔐 All transactions are fully SSL-secured for your safety.

✅ 5. Confirm Your Order

Once you confirm your order:
📩 You’ll receive an SMS / Email confirmation with all order details.
📦 Our team will start processing your order for shipment.

🚚 6. Order Processing & Delivery

🧰 Orders are carefully packed and handed over to our trusted courier partners.
⏱️ Delivery Time:

🏙️ Inside Dhaka: 1–3 working days

🏘️ Outside Dhaka: 3–7 working days

📦 You’ll receive a tracking number to follow your shipment’s progress.

📞 7. Order Updates & Support

We’ll keep you updated through SMS or Email.
If you have any questions:
📧 support@friendybd.com
📱 Call or WhatsApp 01606165761 

Our support team is always happy to help! 🤝

🎁 8. Receive & Review

Once your product arrives:
📦 Check it immediately.
👍 If everything’s perfect — enjoy your purchase!
⚠️ If damaged or wrong product, contact us within 48 hours for a replacement or refund as per our Return Policy.